SERVICE
SUPPORT
1. Where can I buy authentic Ruilide products?
Contact number of this website: 19950237138
Acceptance time: 9:00 a.m. - 17:30 p.m
You can log on to the platform of the National Railway Mall to search for the flagship store of Ruili Deutschland Railway Mall, and you can buy it after entering the store
2. The electric tool doesn't work. Must it be faulty?
Call our after-sales service center, contact number: 15827397332
Acceptance time: 9:00 a.m. - 17:30 p.m
3. Precautions for use of rechargeable batteries and how to keep them?
<Correct use of rechargeable battery>
Correct use of rechargeable batteries can make the battery life longer and performance more stable.
(1) Do not over discharge.
Please end the operation when the output force of the charging tool drops significantly and charge in time.
(2) Keep the battery temperature between 10 ℃ and 30 ℃ as far as possible.
Overload, direct sunlight, and extremely cold areas that cause the battery temperature to be too high or too low will have a significant impact on the battery performance.
(3) Do not get wet or wet.
Corrosion caused by accumulated water inside the battery can cause battery failure.
(4) Do not hit violently.
Falling and violent impact may cause damage to the internal circuit of the battery, and the lithium ion battery may explode due to sudden violent deformation.
4. Can the electric tools of this product use other brands of general accessory consumables?
In addition to batteries and chargers, other brands of drill bits, abrasive paper, planer, and saw blade lamp universal accessory consumables can be used. Please refer to the product manual and accessory consumables for correct installation and use
Contact information
Telephone
Address: Building 5, Jincheng, Nubinkai International Community, No. 99, Fangcao Road, Hanyang District, Wuhan, Hubei Province
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